Bibby Financial Services
Ajay Patel is a seasoned professional with extensive experience in customer strategy, innovation, and digital transformation within the financial services sector. Currently serving as the Director of Customer Strategy at Bibby Financial Services, Ajay leads global initiatives focused on enhancing the customer journey from initial awareness to post-exit engagement. Previously, Ajay held various impactful roles at Siemens Financial Services, including Global Head of Customer Innovation Group and Head of Digitalisation and Transformation, where Ajay directed teams to develop customer-focused products and digital solutions across multiple countries. With a strong foundation in project management at GE Insurance Solutions and through an Information Management Leadership Program at GE, Ajay has consistently driven significant operational improvements and cost savings throughout a distinguished career in business information systems, following a Bachelor's Degree from the University of Hertfordshire.
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Bibby Financial Services
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We believe every business has the potential to grow. They just need the right support around them to make this happen. BFS was formed more than 40 years ago, and since this time, the needs of our customers have changed significantly. Though the way in which we help SMEs to grow has also changed, our commitment to going the extra mile in helping SMEs to take on new orders, expand into new markets or take advantage of new opportunities has been consistent. We’re not content with simply funding businesses. We’re committed to working with them to overcome barriers to growth, putting into practice our 40 years’ of experience so that we can succeed together. It’s for this reason we recruit, develop and keep great people who live our values and demonstrate a passion for supporting our customers every day. To find out more about how we can help or for information about careers at Bibby Financial Services, visit www.bibbyfinancialservices.com.