Jesper M.

Jesper M. is an experienced technical support specialist with a career spanning over a decade in various organizations. Currently serving as a 2 Level Technical Support Specialist at Bibliotheca since February 2022, Jesper has previously held positions at Dansk Kabel TV, Pitney Bowes, Microsoft, and IBM, where responsibilities included coordinating technical support tasks, handling critical incidents with significant financial impact, and assisting clients with broadband, telephony, and TV solutions. Jesper's robust experience encompasses user administration, high-level problem solving, and effective communication with cross-functional teams, further enhanced by a foundational education in trade, marketing, and HR from TietgenSkolen.