Robert Heaton

Robert Heaton is an experienced customer service professional with a diverse background in various roles across multiple companies. Currently serving as a Customer Service Representative at Bibliotheca since February 2022, Robert has also worked as a seasonal Bookseller at Waterstones and as a Reservations Agent at Yelloh! Village - En Camargue. Prior to these roles, Robert held positions including Rail Travel Consultant at Key Travel, Customer Service Advisor for the Rugby World Cup at Ticketmaster, and Hotel Shared Services Agent at EGENCIA UK. Additional experience includes working as a Bilingual Sales Executive at Concentrix and a Bilingual Incident Manager at Inter Mutuelles Assistance. Robert has a Bachelor's Degree in French Studies from The University of Manchester, complemented by earlier education at Lycée Bernard Palissy in France.