The Customer Support and Engineering team at Bibliotheca is dedicated to ensuring exceptional client satisfaction and seamless technical operations. This diverse team provides responsive support for library solutions, troubleshooting issues, and coordinating field services across multiple regions. By combining customer engagement, technical expertise, and proactive account management, they enhance user experiences and empower libraries to connect with their communities effectively.
Belinda Bell
Service Support Manager, AU/NZ
Benjamin Paulus
2nd Line Support Engineer
Don James
Technical service and support
Josh Fowlds
2nd Line Support Technician
Josh Markey
2nd Line Support Technician
Kim Hansen
Support / technician
Kim Hvid
Customer Engagement Manager
Robert Heaton
Customer Service Representativ...
Ryan Haindfield
Customer Success Manager
Zhaiqing(Sam) Feng
Technical Support Manager Grea...
View all