PD

Pierre Doat

Director Service Delivery And Regional Operations at BICS

Pierre Doat has a diverse work experience in the telecommunications industry. Pierre started their career in 2005 as a Connectivity Layer Manager at BELGACOM. In this role, they managed the connectivity layer for the company.

In 2006, Pierre joined BICS as a Transport Layer Director. Pierre held this position for two years before transitioning to the role of Director Service & Network Assurance. During their tenure, Pierre provided worldwide customer service for all BICS services, managed the maintenance of service and transport platforms, and handled change management, incident management, and escalation management.

In their most recent role at BICS, Pierre served as the Director Service Delivery and Regional Operations. Pierre led the onboarding of new customers and managed the technical customer relationship throughout the customer lifecycle.

Overall, Pierre Doat has demonstrated expertise in service delivery, network assurance, and customer relationship management in the telecommunications sector.

Pierre Doat began their education in 1979 at Collège St Michel, where they completed their schooling in an unspecified field of study. Pierre then went on to pursue a Master's degree in Applied Sciences (telecommunication) at Université catholique de Louvain from 1985 to 1989, specializing in Telecommunications Engineering.

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Timeline

  • Director Service Delivery And Regional Operations

    November, 2020 - present

  • Director Service Network Assurance

    September, 2008

  • Transport Layer Director

    December, 2006

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