Jason Lee

Jason Lee has a proven track record in customer service management, with experience in leading and establishing customer service teams, developing training programs, and optimizing scheduling. Jason's expertise includes implementing CRM systems, streamlining processes, and proactively identifying service delivery obstacles. Jason has held leadership roles in various companies such as BID Operations, Atome, Allianz, TDCX, and American Express. Jason holds a Master's degree in Business, Management, Marketing, and Related Support Services from the University of Leeds, and a Bachelor's degree in Computer Science from Universiti Teknologi Malaysia.