Fay Layne is an experienced Digital Product Owner and Senior Business Analyst with a strong background in delivering digital products and managing complex projects across various industries. Currently at Biffa since November 2020, Fay is responsible for end-to-end product delivery, prioritization of customer value, and collaborative design efforts to create scalable digital solutions. Key achievements include the successful development of a revenue-generating customer portal and overseeing the integration of multiple technologies. Fay's previous roles at Maersk, Dun & Bradstreet, State Street, Lloyds Banking Group, HBOS, and Equitable Life Assurance Society further showcase a comprehensive skill set in business analysis, project management, and stakeholder engagement. Fay holds a degree in Politics and Government from the University of Essex.
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