Support and Case Management

The Support and Case Management team at Big Brothers Big Sisters of Greater Cincinnati is dedicated to facilitating and nurturing one-to-one mentoring relationships between volunteers and youth. This team ensures successful matches by providing ongoing support, monitoring interactions, and addressing any issues that arise. They specifically handle case management for both community-based and site-based programs, engaging directly with volunteers, youth, and families to foster positive development outcomes. This includes enrolling new participants, coordinating activities, and maintaining alignment with the organization's vision and mission to help all youth achieve their full potential.