- B
BigCity Promotions
- Surabhi Ghosh
Surabhi Ghosh has a diverse work experience spanning various roles in the field of loyalty programs, marketing, and operations. Surabhi began their career as a Deputy Manager at Reliance Digital Retail Ltd., where they managed store operations, budgeting, and sales forecasting. Surabhi then worked as an Assistant Account Manager at BI WORLDWIDE, focusing on loyalty programs and client database management. Next, they joined NetCarrots Loyalty Services as a Program Manager, handling engagement management. At Elevatoz Loyalty, Surabhi served as a Manager of Client services, playing a key role in strategizing and designing loyalty programs, campaign implementation, data analytics, and team management. Currently, they hold the position of Group Head at BigCity Promotions.
Surabhi Ghosh has a Bachelor's Degree in Biotechnology from Bangalore University. Surabhi also holds a Master of Business Administration (M.B.A.) degree in Marketing/Marketing Management, General, from the same university. Additionally, Surabhi Ghosh attended Maharishi Vidya Mandir for high school, where they focused on Biology/Biological Sciences, General.
Org chart
Teams
This person is not in any teams
Offices
BigCity Promotions
BigCity is an independent marketing agency that specializes in Consumer Promotions, Loyalty Programs, Partnerships, and Contests - all using a combination of rewards, technology, and insights into consumer behaviour. Pioneers in this industry in India, we have built the most comprehensive network of over 50,000 partners globally. In the last 16 years, we have delivered 7,000+ promotions touching over 60 Million customers. Our incentives have been used by 300+ brands in India. With the expertise in 'everything promotions', and a team of creative, enthusiastic professionals, we create bespoke solutions. We can offer rewards suited to the brand's marketing strategy, relevant to the lifestyles of their consumers. The consumer rewards range from free holidays, spa sessions, movie tickets, getaways, dining, wellness, Xtreme sports, and so on. We house a 360° service offering, covering Product sourcing, Redemption, Campaign delivery (Offline, Online, Mobile, Apps, Bots), Account Management, Creative and Legal aspects. This includes a dedicated concierge line who communicate with the brand's customers, answer promotional queries, give advice on venue availability and make reservations and ensure that, the customers always enjoy a world-class experience.
