Matthew Vanhooser

Matthew VanHooser is a Customer Support Manager at Big Ideas Learning since October 2021, leading a team to enhance customer experiences with the company's programs while providing feedback and training to improve performance. Previously, Matthew served as a Technical Support Specialist at Larson Texts, Inc. from December 2014 to October 2021, where communication via phone and email addressed various customer issues related to the Big Ideas Math program. An early career internship as a Web Developer at Partnership Erie involved web design and training for non-profits. Matthew's professional foundation began as a Sales Associate at Walmart from December 2010 to December 2013. Matthew holds a Bachelor of Science degree in Management Information Systems from Pennsylvania State University-Erie Campus.