Benjamin Upton is a QA Automation Lead with over 14 years of experience in e-commerce, specializing in bridging the gap between quality assurance and business strategy. Currently, they lead both operational and strategic QA initiatives at Big Red Group, where they innovate testing practices and enhance customer experience. Previously, Benjamin has held roles as a QA Automation Tester, Service Delivery Consultant, and Business Analyst, developing comprehensive automated testing frameworks and collaborating with cross-functional teams to align technology with business goals. They are skilled in automation tools like Watir (with Ruby and Selenium), ensuring robust testing coverage across web and API systems. Benjamin's educational background includes training from General Assembly.
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