Andrea Belk Olson

Andrea Belk Olson, OBM, MSC, is the Founder and CEO of Pragmadik, a change agency focused on helping organizations operationalize strategy and bridge execution gaps. Currently hosting "The Customer Mission Podcast," Olson comments on reshaping customer service and communication. With extensive experience in entrepreneurship and education, Olson serves as a Regional Adjunct Instructor and Entrepreneur-In-Residence at the John Pappajohn Entrepreneurial Center at The University of Iowa. Additional roles include executive producer and board chairperson for TEDxDavenport, columnist for Inc. Magazine, contributor to Harvard Business Review and other reputable platforms. Olson's academic journey includes multiple institutions, focusing on communications and data analysis, with ongoing studies at Cornell University, the University of Toronto, Rochester Institute of Technology, Wharton Online, Imperial College London, and Stanford University.