Daniela Esquivel Roisenvit

Daniela Esquivel Roisenvit is a seasoned professional with extensive experience in customer success and operations management. Currently serving as the Manager of Customer Success at BigBuy since November 2022, Daniela focuses on strategic customer journey design and proactive team leadership. Prior roles include City Operation Manager at Gorillas, where operational strategies were developed, and Business Developer at Groupon, managing client accounts and optimizing sales processes. Daniela’s experience also spans various positions at Groupon, including City Manager for Travel in Chile and Mexico, where sales strategies were aligned with market trends. Additional roles in sales and administration provided a foundation for a robust career, supported by a Bachelor's Degree in Marketing from Universidad de Belgrano and certifications in Digital Marketing and Community Management.