Lee Trenam is a Continuous Improvement Specialist and Technical Liaison Manager at BigChange since June 2018, focusing on compliance with ISO 27001 and 9001, while also enhancing support processes through the administration of ticketing systems. Previously, Lee served as a RoadCrew Technical Liaison and managed a team to ensure effective device management and troubleshoot customer issues through SQL queries. Lee's early career at Williams Lea, from February 2011 to June 2018, included roles as an Account Executive and Customer Service Representative, emphasizing stock control for critical mail accounts and managing customer queries for enterprise clients.
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