Garrett C.

Garrett C. has over a decade of experience in technical support and team management, primarily at BigCommerce since August 2012. In the role of Team Manager for Tier 2 & Web Support, Garrett C. leads a team of senior technical support agents, delivering assistance to Enterprise level eCommerce merchants through various communication channels. Previous positions at BigCommerce include managing teams focused on chat and email support for SaaS shopping cart software, as well as overseeing outsourced technical support operations in the Philippines. Additionally, Garrett C. is a co-owner and COO of DecalMyWall.com, and formerly served as a Meter Technician at Wellington Energy, Inc. from September 2008 to April 2010.