BigCommerce
John Fasano is a highly experienced manager in the e-commerce sector, currently serving as the Manager of Product Support Engineering at BigCommerce since February 2016. In this role, John leads a team focused on providing outstanding technical support to a diverse range of online merchants, from small businesses to large enterprises. Prior to this position, John held various technical and engineering roles within BigCommerce, demonstrating a strong background in product support and technical troubleshooting. Earlier career experiences include roles in customer service at AT&T WiFi Services, A/V media technology at Austin Community College, and sales supervision at Circuit City. John is currently pursuing a Bachelor of Science in Computer Science from Western Governors University, building on a solid foundation in IT and computer maintenance from prior education at David Crockett High School and Austin Community College.
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BigCommerce
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BigCommerce (Nasdaq: BIGC) is a leading Open SaaS ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, Solo Stove and Vodafone. Headquartered in Austin, BigCommerce has offices in London, Kyiv, San Francisco and Sydney.