Kayleen O'Brien

Kayleen O'Brien is a seasoned Salesforce professional with extensive experience in project management, system configuration, and user training. Currently serving as a Senior Salesforce Business Analyst/Consultant at BigCommerce since February 2024, Kayleen has held significant roles at EnerSys, Gallagher, and Customers Bank, focusing on Salesforce administration and business analysis. Notable contributions include leading end-to-end project management, driving process improvements, and enhancing user experiences across multiple Salesforce platforms. Kayleen's career began at Penske Truck Leasing, progressing from a Management Trainee to various roles, including Salesforce Business Analyst and Project Manager, where skills in process automation, reporting, and user support were developed. Kayleen's educational background includes a GED from Wilson High School and training at Empire Beauty School.