Kevin Abbott is a seasoned professional with over 30 years of experience in delivering successful digital transformations across various sectors, including retail, hospitality, grocery, and travel. Currently serving as the Director of Professional Services & Customer Success Management at BigCommerce, Kevin focuses on retaining and growing the EMEA customer base while leading global teams in customer success and professional services. Previous roles include Chief Customer Officer at Attraqt and Client Director at Astound Commerce, where responsibilities involved driving customer programs and ensuring revenue growth. Kevin has also managed significant e-commerce initiatives at Costco Wholesale and contributed to the development of Agile delivery teams across various organizations, ensuring high client satisfaction and impactful ROI.
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