Diego Saez

Diego Saez is a seasoned IT professional specializing in product operations and support, currently serving as a Senior Consultant at BigHand since June 2016. In this role, Diego has effectively mentored the Service Desk Team, acted as a point of escalation for global service desk issues, and leveraged extensive experience to maintain a high standard of support. Prior positions at BigHand include Lead Implementation Consultant, where Diego successfully implemented the BigHand Legal software suite for top law firms in the APAC region, and Senior Service Desk Analyst, providing technical support to clients. Diego's career includes roles at Hunt & Hunt Lawyers, Carnival Australia, MSC Mobility, Lipa Pharmaceuticals Limited, and Fairfield City Council, displaying a robust background in service desk operations, technical support, and project management. Diego holds a Diploma in Information Technology from TAFE NSW and education in information process technology from Fairfield High School.