Karl-Eric Schmitt

Karl-Eric Schmitt is a System Administrator at BigHand since January 2022, responsible for ensuring the optimal performance and availability of critical systems through proactive monitoring and regular maintenance. Prior experience includes serving as a Student System Administrator at Illinois State University from September 2018 to December 2021, where responsibilities included managing physical and virtual servers, as well as Office 365, Citrix, and Zoom. Karl-Eric also provided IT endpoint support, assisting users with a variety of technical requests. Internship experiences include a Service Desk Intern position at BCU, where Karl-Eric designed Power BI dashboards and created PowerShell scripts, and earlier roles at Geneva Park District and Best Buy focusing on customer service. Karl-Eric holds a Bachelor of Science in Cybersecurity from Illinois State University.