Francesca Barnes is an experienced Customer Success Manager currently working at BigID since January 2025. Prior to this role, Francesca held the position of Customer Success Manager - Team Lead at RealVNC, where responsibilities included leading and motivating the Customer Success team to achieve corporate goals and foster a cooperative environment. Francesca has also served as a Senior Customer Success Consultant and other roles at OneTrust, contributing to client success and liaising with legal and privacy professionals. Francesca's earlier experience includes a role as a Client Management Executive at OneTrust DataGuidance and a brief position as a Reporter at the Daily Mail. Francesca holds a Bachelor of Arts degree in Comparative Literature from Queen Mary University of London.
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