Joseph Connors

Joseph Connors is a skilled technical professional with extensive experience in client support and technical troubleshooting. Currently serving as a Staff Client Support Engineer at BigID, Joseph has previously held multiple positions at Datto, including Technical Support Engineer III, Technical Support Engineer II, and Technical Support Expert. Responsibilities included managing disaster recovery scenarios, troubleshooting production code within GIT repositories, and working with Linux and ESXi deployments. Joseph has expertise in enterprise Linux devices and various programming languages, alongside a strong background in workflow organization and documentation. Joseph is pursuing a Bachelor's degree in Computer Engineering at the Rochester Institute of Technology, with studies ongoing since 2017.