Md.wasir Farhad Zaman

Head Of Member Relation at Bikroy

Md. Wasir Farhad Zaman currently serves as the Head of Member Relation at Bikroy, a position held since May 2023, where responsibilities include strategic development and KPI reporting for the Member relation team. Previously, Md. Zaman worked at Sheba Platform Ltd. from March 2021 to April 2023, initially as the Revenue Operation & Customer Experience Lead, overseeing customer service and revenue operations, and earlier as the Contact Center Lead. From March 2016 to February 2021, Md. Zaman held multiple roles as Operations Manager at Enroute International Limited, managing various telesales projects. Early career experience includes positions at banglalink from August 2012 to February 2016, focusing on customer complaint resolution. Md. Zaman earned an Advance Certificate of Management Professional from the Institute of Business Administration, University of Dhaka, along with a Master's and Bachelor's degree in English Language and Literature from National University, Bangladesh.

Location

Dhaka, Bangladesh

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Bikroy

Established in 2012, Bikroy is the easiest listing platform where you can buy and sell anything, and the number one portal for entry-level and part-time jobs in Bangladesh. With 200+ employees with 6 offices in major cities, we continuously work to facilitate trade, entrepreneurship and innovation with an unwavering focus on meeting the needs of the community. Bikroy is a subsidiary of Saltside Technologies (saltside.se) which also runs ikman, the top listing platform in Sri Lanka (ikman.lk). We want to build great online experiences for people and have a good time doing it. At Bikroy, we aspire to grow forward together with our talented team members. We are committed to offering career development opportunities and benefits within the framework of a diverse and inclusive work environment. Bikroy actively ensures equal participation of all genders in the workplace. We want to work with smart, passionate, and driven people who want to deliver great results. Join us and you will find plenty of opportunities, freedom, and an exciting work environment. Visit our career page on Facebook: https://www.facebook.com/BikroyCareers/


Headquarters

Bangladesh

Employees

51-200

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