Cade Gubernick is a Customer Success Manager with extensive experience in managing mid-market client portfolios and implementing successful customer success strategies. Currently serving at BILL since October 2025, Cade previously held the position of Manager of Customer Success at SalesRabbit, where effective strategy design led to a 31% improvement in product adoption and increased onboarding speed. Prior roles include managing a $3.2M+ ARR portfolio and driving a 19% YoY retention increase at SalesRabbit, as well as achieving a 24% retention boost and 41% product utilization increase at Weave. Cade's career began with a Field Sales Manager role at Vivint, followed by a Customer Success Manager position at DigiCert, where personalized success plans enhanced retention and customer satisfaction. Cade holds a Bachelor's degree in Kinesiology and Exercise Science from Utah Valley University.
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