Lauren Elbaum is a highly experienced Senior Product Researcher at BILL, with a focus on small business operational spending and strategic research initiatives. Previously, Lauren served as Lead UX Researcher at Lendio, where over 65 research projects were led or supported, and as User Experience Researcher at Bluehost, where generative and evaluative research contributed to product design. Lauren's early career includes positions as a User Experience Researcher and Designer at LoanSense and teaching roles at the University of Michigan, emphasizing qualitative UX research skills. With a Master's in Information Science from the University of Michigan and a Bachelor's in Music Education from Florida International University, Lauren combines a strong analytical background with creative problem-solving abilities.
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