Sheila McCarthy is an accomplished Senior Staff Content Designer at Bill.com since March 2022, bringing a wealth of experience in content strategy and design from previous roles at PayPal, Western Union, and Visa. At PayPal, McCarthy developed content strategies for merchant onboarding and activation, including consulting on pricing plans across European markets. Earlier roles include contributions to user experience enhancements in digital start-up environments and significant work on web content strategies for both consumer and risk verticals. McCarthy has a Bachelor's degree in Technical and Professional Writing from San Francisco State University, and an extensive background in technical writing and communication, having collaborated with various stakeholders across multiple industries to improve user experiences and content delivery.
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