Steve Smedes

Steve Smedes is an accomplished technology professional with extensive experience in customer success and technical support management. Currently serving as the Senior Partner and Developer Success Manager at Bill.com since October 2020, Steve leads a team focused on resolving complex issues while emphasizing effective communication. Previously, Steve held the role of VP of Customer Success at Knowbly Learning Systems, where responsibilities included overseeing customer onboarding and support teams. Notable past positions also include Platform Partner Success at Jawbone, API Outreach and Support at BodyMedia, and API Technical Support Manager at Viadeo. With a Bachelor of Science in Computer Engineering from the University of Michigan, Steve's career spans a range of roles from application engineering at Intel to technical support for various platforms, making significant contributions to customer satisfaction and technical development throughout.