Bill Walsh Automotive Group
Doris Patterson Dunn is an experienced professional currently serving as a Business Development Manager at Bill Walsh Automotive Group since August 2022. Prior to this role, Doris held the position of Customer Service Manager at Reconext from March 2019 to March 2024, where a focus on core values defined the customer engagement approach. Doris also has management experience in sales, finance, and service from Office Max/Depot - JC Whitney (May 2018 - March 2024) and worked in accounting and leasing at Bill Walsh Automotive Group (October 2018 - October 2020). Doris holds two associate degrees in Business Administration and Management and Marketing from Illinois Valley Community College.
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Bill Walsh Automotive Group
For 4 generations, we have been a family owned business committed to serving all of your automotive needs whether it be sales, leasing, service, parts, body shop, internet, accessories, quick lube or just information. Your complete satisfaction has always been our first priority and we appreciate the opportunity to earn your business. Since we opened the doors of our first dealership on Main Street in Ottawa, our motto has always been: "OUR CUSTOMERS ARE OUR FRIENDS" We have ten separate showrooms, seven mechanical and repair centers, seven parts departments, seven reconditioning departments and over 300 employees located on seven campuses through the County. The dealership teams are servicing nearly 80,000 vehicles per year and the sales departments are keeping pace as one of the largest dealer groups in the country. The Bill Walsh Team has held the very top rank in Customer Satisfaction in our General Motors Service Departments each and every month since 2001. The Bill Walsh General Motors dealerships are multi-year winners of the prestigious GM Mark of Excellence awards. The Bill Walsh Chrysler dealerships have been Five Star certified since the program's inception! These are accomplishments achieved by only a limited number of dealerships NATIONALLY! General Motors, in fact, said about the Bill Walsh organization that "being named a recipient of the GM Mark of Excellence Awards is an accomplishment reserved for only a very few outstanding organizations in the GM family, and [the awards] are a symbol of exceptional individual performance". Each year, Bill Walsh has achieved recognition awards for industry leading advancements in technology, performance, facility improvements & design, training standards, employee quality and customer care initiatives. Many of the Bill Walsh team members have also been nationally recognized for their leadership and individual commitments to excellence.