Tia A.

Tia A. has extensive work experience in various roles and industries. Tia began their career as a Mail Processing Clerk at the United States Postal Service, where they worked from April 1995 to January 2001. Following that, they worked as an Application Processor and Verifier at 360 Youth from September 2003 to January 2004. Tia then worked as a Medical Records Clerk at the Rutgers Cancer Institute of New Jersey from July 2005 to October 2005.

In 2006, Tia joined Verispan as a Rebates Clerk, a role they held until August 2008. Tia then worked at ConnectiveRx as a Senior Associate-Customer Care from May 2009 to November 2018. At Conduent, Tia worked as a Customer Experience Associate II-Eligibility from February 2019 to January 2020.

Most recently, Tia has been employed at Billtrust since January 2020 as a Payment Operations Specialist. In this role, they are responsible for various tasks such as B2B accounts receivable transaction processing, data review and correction, supplier and buyer credential management, and quality control. Tia also supports offshore teams, conducts application testing, analyzes FTP files, and manages customer inquiries and escalations through Jira ticket case management. Tia has proven herself to be a dedicated and competent professional with a diverse range of skills and experience.

Tia A. obtained an Associate's Degree in Health Services Administration from the University of Phoenix from 2009 to 2011. Prior to that, they attended Star Technical Institute from 2004 to 2005, where they obtained a degree as a Medical Assistant. Tia A. also possesses additional certifications, including "Excel Formulas and Functions Quick Tips," "Excel PivotTable Quick Tips," and "Excel: VLOOKUP and XLOOKUP for Beginners," all obtained from LinkedIn in December 2022.