Vanessa Baird

Vanessa Baird has a diverse work experience starting from 2007. Vanessa began their career as a Health Department Assistant at Mercer County Administration, where they were responsible for tasks such as licensing dogs and cats, filing documents, answering phones, and inputting data. Afterward, they worked as a Supervisor at KicksUSA, where they oversaw a team of sales associates, maintained the sales floor, completed customer transactions, and opened and closed the store.

In 2010, Vanessa joined PNC as a Customer Service Representative, where they provided customers with 5-star service by handling various service issues and account maintenance tasks. During their time at Investors Bank from 2014 to 2016, they worked as a Customer Service Representative and gained knowledge in uncovering customer needs, establishing financial relationships, and providing excellent service.

From 2016 to 2018, Vanessa worked as a Member Care Specialist at McGraw-Hill FCU, where they answered inbound calls and built member relationships while promoting the brand and cross-selling products. Vanessa also resolved member concerns and distributed relevant data to appropriate departments.

From 2018 to 2020, they worked as an Accounts Receivable Specialist at Pine Environmental Services LLC, responsible for managing accounts receivable.

Most recently, Vanessa joined Billtrust in 2020 as a Payment Operations Specialist, though specific details about their role are not provided.

Vanessa Baird attended Holy Family University from 2011 to 2012, where they studied Sociology and Public Health. Vanessa did not obtain a specific degree from this institution. In addition to their education, Vanessa has obtained several certifications from LinkedIn. In February 2023, they completed the certifications "Getting Started with Power BI," "Power BI: Dashboards for Beginners," and "SQL for Non-Programmers" through LinkedIn.