Francis Lalancette

Francis Lalancette is a seasoned professional with extensive experience in workforce planning and operational forecasting, currently serving as a Workforce Planner at Bilodeau Patry, CPA inc since December 2022. Prior to this role, Francis held various positions at Sherweb from January 2017 to December 2022, including Workforce Operational Forecaster and Technical Support Supervisor. Earlier experience includes management at DIALOG | Centre de contact client as Chef de service, focusing on team coordination and employee development, and a Supervisor role at Sykes Enterprises, Inc. Beginning a career in graphic design, Francis worked as an Infographiste at Copie King and as a Laboratory Technician specializing in corneal lenses at Laboratoire Blanchard. Education includes a DEP in graphic processes from Centre de formation 24 juin. Additionally, Francis is trained in alpine skiing patrol and first response support.