Justin Buckley

Justin B. is a seasoned professional in customer experience and operations management, currently serving as Manager of CX Support Operations and Complaints Manager at Binance.US since June 2021. Prior to this role, Justin dedicated over 12 years to Comcast, where accomplishments included leading the Women's Network Employee Resource Group, managing technology upgrades across Xfinity locations, and overseeing key performance indicators for operational excellence. Justin has a proven track record in mentoring, training, and fostering professional growth among frontline agents, as well as successfully coordinating regulatory compliance initiatives and driving significant cost savings. Earlier career experience includes a position as Technology Supervisor at Circuit City, focusing on sales and training within the technology sector.