BinDawood Holding
Madona Moustafa is a seasoned customer service professional currently serving as a Customer Service Specialist at BinDawood Holding since August 2021. Prior to this role, Madona Moustafa accumulated extensive experience as a Duty Manager at Spinneys from April 2008 to June 2021. Madona Moustafa holds a Master of Business Administration (MBA) in Banking and Financial Support Services from the American University of Culture and Education (AUCE), completed between 2012 and 2016.
BinDawood Holding
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BinDawood Holding manages two key retail chains – BinDawood and Danube – across 79 hypermarkets and supermarkets in major Saudi Arabian cities, including Makkah, Medina, Jeddah, Riyadh, Khobar, Dammam, Al Ahsaa, Taif, Abha, Khamis Mushait , Jizan, Kharj, Unaiza, Al Jubail and Ha’il. BinDawood Holding employs over 10,000 people. BinDawood Holding has a rich Saudi heritage, spanning over 50 years, 35 of which are in grocery retail. Since our inception over 35 years ago, we have grown from a small trading business to one of the leading retailers in Saudi Arabia. Our success story has been driven by constant innovation and commitment to building long-term relationships with suppliers, partners and customers. We are dedicated to offering an exceptional shopping experience. We strive to provide our customers unmatched standards of quality, value, service and convenience. We continuously explore new market opportunities and aim to create value for all our people and partners. Our vision is to be the best grocery retail brand in Saudi Arabia and the GCC and a leader in this growing market sector. We want to be known by our customers and partners for our commitment to quality products, outstanding customer service, and strong supplier relationships. Our people enable our success and we always aim to recruit, train and keep the best available talent.