Michele Nicastro

Michele Nicastro is an experienced professional in information technology service delivery, currently serving as Information Technology Service Delivery Manager at BinHexS since June 2010, with responsibilities including resource management, service delivery, project startups, and pre-sale activities. Prior roles include Solution Design Hardware Maintenance at IBM Italia S.p.a. from April 2007 to June 2010, where project management and external vendor oversight were key duties, and Technical Manager at NSC s.r.l. from October 2005 to April 2007, focusing on resource management and complex project coordination. Michele also held a Technical Manager position at ITD from 2003 to 2005. Educational qualifications include an ITIL Foundation Certificate in IT Service Management and a Laurea in Ingegneria Informatica from Politecnico di Milano.