Bio-Diagnostics
Rachel Carson is an experienced operations and customer service professional with a diverse background spanning various industries. Currently serving as Operations Manager at Bio-Diagnostics since January 2024, Rachel previously held the position of Technical Support Manager at PKL Group (UK) Ltd, where the focus was on outsourced catering solutions. Rachel's career includes roles such as Customer Service Manager at Sparc Systems Ltd, overseeing customer service teams in the food and pharmaceutical sectors, and as Customer Service & Commercial Manager at White Logistics & Storage, managing account handlers in a fast-paced environment. Other notable experiences include leadership positions at Ackio (UK) and extensive planning roles at Midlands Newsquest South and Observer Standard Newspapers. Rachel holds an NVQ Level III in Business Administration from Matthew Boulton College.
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Bio-Diagnostics
Established in 1979, Bio-Diagnostics is privately owned, rapidly growing, UK bio-tech business, based 40 miles south west of Birmingham, UK. Bio-Diagnostics is highly regarded and trusted globally, working closely with partners providing Distribution, Medical Logistics, Contract Manufacture, (including final kit assembly and cartoning), Contract R&D, Laboratory Services, sample processing and testing. As the longest established Autoimmune company in the UK, our expertise in immunology has enabled rapid establishment as the clear market leader in many aspects of Allergy testing as well as treatments in the UK. Bio-Diagnostics now has 4 main divisions in Immunology, Immunohistochemistry and Dermatology, and Allergy and continues to work with commercial and academic entities on projects to take a concept through to commercial products.