Rachel Carson

Rachel Carson is an experienced operations and customer service professional with a diverse background spanning various industries. Currently serving as Operations Manager at Bio-Diagnostics since January 2024, Rachel previously held the position of Technical Support Manager at PKL Group (UK) Ltd, where the focus was on outsourced catering solutions. Rachel's career includes roles such as Customer Service Manager at Sparc Systems Ltd, overseeing customer service teams in the food and pharmaceutical sectors, and as Customer Service & Commercial Manager at White Logistics & Storage, managing account handlers in a fast-paced environment. Other notable experiences include leadership positions at Ackio (UK) and extensive planning roles at Midlands Newsquest South and Observer Standard Newspapers. Rachel holds an NVQ Level III in Business Administration from Matthew Boulton College.