Akshay Bhatia

Akshay Bhatia has a diverse work experience spanning over several companies and roles. Akshay began their career at HCL BPO in 2004 as a Customer Service Specialist, where they provided assistance to customers until 2007. Akshay then joined Dell in 2008 as an Advanced Resolution Expert, specializing in resolving complex issues until 2010. From 2010 to 2012, they worked as a Quality Assurance Specialist at Dell. In 2012, they moved on to iEnergizer, where they held the position of Senior Quality Assurance Specialist until 2014.

In 2014, Akshay Bhatia joined BirchStreet Systems as a Development Activity Manager, responsible for generating reports and managing different aspects of development. Akshay worked in this role until 2018. Afterward, they were promoted to the position of Sr. Manager Process Delivery at BirchStreet Systems, where they handled critical issues, managed escalations, and coordinated with internal and external teams until September 2021. Currently, Akshay Bhatia is the Director of Engineering Operations and Process Delivery at BirchStreet Systems, where they define and implements development methodologies, manages release planning and product development, and establishes key metrics to measure progress and success.

Akshay Bhatia's education history begins in 1999 when they attended Delhi University. Akshay completed their Bachelor of Commerce (B.Com.) degree with a focus on Accounting and Business/Management in 2002. During the same period, from 2000 to 2002, they also pursued a degree in MS OFFICE/MASTERS IN EXCEL at NIIT.

In terms of additional certifications, Akshay obtained a certification in Smartsheet from the Scrum Alliance in July 2023. Akshay also obtained an MCSE-Excel certification in August 2014. Additionally, they hold a certification as a Certified Scrum Trainer (CST) from Dell, although the specific date of obtaining this certification is not provided. Akshay also acquired a certification in Jira from Dell Technologies, and holds a Six Sigma Black Belt Certification - Level I from Dell, although the dates of obtaining these certifications are not mentioned.