Anand Sharma

Anand Sharma is a highly experienced professional in the field of technical support and customer service, currently serving as Senior Manager of Global Escalations at BirchStreet Systems since May 2016. Anand has held various positions at BirchStreet Systems, including Escalation Manager, Support Manager, and Assistant Manager Technical Support, demonstrating a strong progression in roles and responsibilities. Prior to this, Anand worked as a Digital Service Specialist at iYogi and as a Lab Coordinator at Jetking, gaining extensive knowledge in IT and technical support. Anand holds a Bachelor of Science in Information Technology from Punjab Technical University, completed in 2016, and has a foundational education in Humanities from Rajkiya Sarvodya Bal Vidhalaya.