Debbie Silverstein

Customer Success Manager at BirchStreet Systems

Debbie Silverstein is an experienced Customer Success Manager at BirchStreet Systems, where responsibilities include relationship management to enhance customer satisfaction and retention. Previously, Debbie held multiple roles at HNA Palisades Premier Conference Center, including Customer Success Specialist, Sales and Account Director, and General Manager, focusing on sales growth and team stability. As a Task Force General Manager for Real Hospitality Group, Debbie directed operations at multiple hotel properties, ensuring optimal performance. With a proven record at Triumph Hotels, revenue increased by 22% over seven years while maintaining high occupancy rates. Early career roles included Account Executive Sales at Ty, Inc. and Director of Revenue Management at Dolce Hotels & Resorts, where revenue growth was notable. Debbie holds a Bachelor's degree in Hotel, Motel, and Restaurant Management from Fairleigh Dickinson University and is currently pursuing an AI for Everyone Certificate through Coursera.

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