Rosalind M.

Rosalind M. is a seasoned professional currently serving as a Senior Bilingual Software Trainer at BirchStreet Systems since November 2021. Rosalind specializes in educating clients through live webinars and onsite presentations, focusing on software best practices and operational solutions across various sectors. Prior experience includes roles as a Sales Representative IV and Training Coach at American Homes 4 Rent, where Rosalind provided coaching and feedback to improve team performance. At Expedia Group, Rosalind served as a Site Trainer in Global Learning, responsible for onboarding new hires and executing training programs, and as a Corporate Services Specialist managing complex customer service issues. Rosalind's career commenced as a Technical Support Specialist at TELUS International, providing support for Google's Project Fi. Rosalind holds a degree in Industrial Engineering from Universidad de El Salvador and a High School Diploma from Colegio Maria Auxiliadora.