Vladana R.

Vladana R. possesses extensive experience in customer success and management, currently serving as the Reputation & Reviews Manager at Birdbuddy since August 2025. At OUTFIT7 from August 2021 to August 2025, Vladana supported over 470 million active users across the Talking Tom & Friends franchise, leading interdisciplinary projects to enhance customer and user experiences. Previous roles include Customer Success Specialist and Marketing Specialist, with a strong focus on strategic planning and integration of marketing into customer support initiatives. Vladana has also coordinated international social impact projects for Gibanje za dostojno delo in socialno družbo and gained early-career experience in various customer support and instructional roles. Educational qualifications include a Master’s degree in Social Informatics from the University of Ljubljana and a Bachelor of Arts in Psychology from the University "Ss. Cyril and Methodius."