Juliana Ng

Juliana Ng is a seasoned professional with extensive experience in account management, customer success, and hospitality. Currently serving as a Technical Account Manager and previously as a Customer Success Manager at MessageBird since May 2022, Juliana has a strong background in technical account management developed during tenure at Amadeus from August 2016 to August 2021. Responsibilities included email marketing, loyalty programs, and software implementation. Earlier roles encompass positions as a Reservation Sales Executive at Far East Hospitality Management, a Guest Service Officer at The Pan Pacific Singapore, an Event Sales Coordinator at Sheraton Hotels & Resorts, and a Management Trainee at Renaissance Hotels. Juliana holds a Bachelor's degree in Hospitality Administration/Management from Taylor's University, earned between 2010 and 2013.