Finley Reid

Customer Service Associate at Birdie

Finley Reid has a diverse work experience spanning multiple industries and roles. In 2018, they worked as a Support Worker at The Camden Society, where they supported individuals with accessibility needs and underwent training in various areas. They also worked as a Teaching Assistant at Haymerle School, assisting children with autism and participating in extracurricular activities. In 2019, Finley had a role at Miss Tapas as a Front of House and Kitchen Hand, demonstrating strong customer service skills. They then worked as a School COVID Cleaner at TOWER SERVICES (LONDON) LIMITED in 2020. In the same year, Finley joined Alternative Care Services as a Care Worker, providing LGBTQ+ centered care and administering medication. They also worked as a Mentor at Spectra CIC, offering guidance to members of the Trans* community. In 2021, Finley had roles as a 1:1 Support Teacher at Tadpoles Nursery School and an Employment Caseworker at Mencap. From 2021 to 2023, they worked at Bumble, starting as a Customer Support Agent specializing in BFF, then transitioning to a Social Community Operations Agent, specializing in customer support and relations on social media platforms. Most recently, Finley joined Birdie in 2023 as a Customer Service Associate.

Finley Reid attended SOAS University of London from 2019 to 2023. During this time, they pursued a Bachelor's degree in BA Development Studies and Social Anthropology.

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Timeline

  • Customer Service Associate

    April, 2023 - present