Judith Shea

Judith Shea has a strong background in UX design and has held various leadership positions throughout their career. Judith is currently working as the Principal of CX/UX Design at Birdsong Hearing Benefits, where they ensure that service designs are based on customer needs and aims to improve user experience. Prior to this, they worked as the Director of User Experience Design at Empower for a brief period. Before that, Judith held multiple roles at Prudential Financial, including Director of Experience Design and User Experience Manager. In these positions, they led international teams and focused on creating intuitive and accessible digital experiences. Judith also played a key role in increasing the organization's ease of doing business scores by 241%. Earlier in their career, Judith worked as a Lead Designer/Front-end Developer at AAA Northeast and as a Web and Print Designer/Web Developer.

Judith Shea holds an MBA in Entrepreneurial Thinking and Innovative Practices from Bay Path University. Judith also has an AS degree in Computer Information Systems from Farmingdale State College and a BFA degree in Digital Arts and Design from Long Island University. Additionally, they have obtained several certifications in various fields, including UX research, UX design, customer experience, and leadership.