Anne-Mai L.

Anne-Mai L. is a seasoned Senior Information Technology Business Analyst with extensive experience in translating business needs into actionable tasks across multiple sectors. Currently employed at birkle IT since July 2022, Anne-Mai oversees the feature delivery process, ensuring that end-user functionalities are optimized. Previous roles include business analyst positions at Luminor Group, where responsibilities involved managing project requirements and participating in user acceptance testing, as well as a senior development services analyst role at Nordea. Additional expertise encompasses business process analysis, requirements gathering, and IT support from various positions held in organizations such as the Estonian Transport Administration and Estonian Ministry of the Interior. Anne-Mai holds a Master of Science in Business Information Technology and a diploma in Informatics from TalTech – Tallinn University of Technology.