Poonam D.

Poonam D. is a seasoned operations professional with extensive experience in healthcare management. Currently serving as Senior Manager Operations at Birla Fertility & IVF since April 2023, Poonam D. is responsible for business operations, operational excellence, P&L management, audits, new project launches, process re-engineering, and people management across multiple cities. Previous roles include AGM Operations and City Head for Portea, State Head for Business Operations at Four Feathers Management Solutions Ltd., and Head of Operations/Co-Founder at Family Doctor App. Poonam D. has a strong background in managing large teams and implementing health programs, demonstrated during tenure as District Program Manager at National Health Mission, Gujarat. Educational credentials include an MBA in Hospital and Health Care Facilities Administration, an Integrated Program in Business Analytics from the Indian Institute of Management, and a BBA in the same field.