Jacinthe B.

Jacinthe B. is an experienced training and quality manager currently working at Biron Health Group since September 2020. Prior to this role, Jacinthe held various positions at Videotron from 2014 to 2020, including training manager for retail stores and contact centers. Jacinthe's extensive background in quality performance and training includes a tenure at Bell from 2001 to 2013, where roles included quality performance manager and project manager for self-serve and client care initiatives. Jacinthe began the professional journey in the early 1990s at Yellow Pages Group and Nautilus Plus, gaining experience in production management and sales. Academic achievements include a certificate in public relations from Université de Montréal, project management certification from the Project Management Institute in 2013, and a college diploma in human sciences from Cegep du Vieux Montreal.