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Information Technology

Biscom

Biscom's headquarters in Chelmsford, MA, United States

Lori Seppala

Danielle Bedard, CPA

Jason McFarland

Philip 우영권

Timothy Fratini

Sharif Rahman

Niki Patel

Roy Lomicka

Amanda Garcia Patino

The Engineering Team at Biscom is responsible for designing, developing, and maintaining innovative secure file sharing solutions. This multidisciplinary team collaborates on software architecture, implementation, and technical support to ensure the high performance and security of Biscom's cloud faxing and file synchronization products. Their expertise drives continuous improvement and fosters the creation of cutting-edge technologies that enhance customer experience.

Engineering Team

The Customer Success Team at Biscom focuses on ensuring that clients maximize the value of their secure file sharing solutions. They provide personalized support, onboarding, and training, while also gathering feedback to enhance customer experience and satisfaction. This team is instrumental in building strong customer relationships and driving retention through proactive engagement and timely issue resolution.

Customer Success Team

This department provides assistance and solutions for technical issues encountered by users and customers.

Technical Support

This department focuses on maintaining and nurturing client relationships to drive revenue and customer satisfaction.

Account Management

This department manages and supports the organization's technology infrastructure and digital collaboration solutions.

This department oversees the efficient execution of organizational strategies and daily operations.

Biscom

Org chart

Teams

Engineering Team

Customer Success Team

Technical Support

Account Management

Information Technology

Operations Management

Offices

Biscom

Org chart

Teams

Engineering Team

Customer Success Team

Technical Support

Account Management

Information Technology

Operations Management

Offices

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