Vanee Balli

Vanee Balli has extensive experience in client management and team supervision across various roles in the telecommunications sector. Currently serving as a Service Account Manager at BitCo since September 2019, Vanee Balli proactively engages with clients, managing support queries and ensuring compliance with service level agreements. Prior experience includes roles at rain South Africa, where Vanee Balli supervised retentions and LTE migrations, and at iBurst (Pty) Ltd, where responsibilities included managing a team of customer service agents and ensuring high performance in a call center environment. Vanee Balli's career began as a Credit Controller at Dr Bouwer and Partners, focusing on collections and investigations related to medical aid claims. Vanee Balli holds a Diploma in Credit Management and additional qualifications in education and legal secretarial studies.