Mateusz Swatek is an experienced Service Manager at Bitpanda since May 2022, specializing in implementing ITIL Service Management processes and resolving incidents effectively. Prior to this role, Mateusz served as Incident Manager and Release Coordinator at Yggdrasil Gaming Ltd, where responsibilities included managing application releases and optimizing release processes. Previous positions include Integration Support Engineer, and Customer Care Specialist in various automotive companies such as Toyota Romanowski, InterAuto, and Moto Gabra. Mateusz holds an engineering degree in Mechanical Engineering from Politechnika Krakowska, earned from 2009 to 2013.
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