Marco Mateus

Marco Mateus is a seasoned technical support professional with extensive experience in customer service and problem resolution across various technology companies. Currently serving as a Senior Technical Support Engineer at BitSight since March 2022, Marco previously held roles at Cloudflare, InsideSales.com, Dropbox, Yahoo! Inc., Vodafone Ireland, Google, Hewlett-Packard, BlackBerry, and Fujitsu Technology Solutions. Marco's expertise includes troubleshooting technical inquiries, providing VOIP solutions, and delivering outstanding post-support experiences. Marco holds a BSc in Sciences of Communication from Universidade Independente, complemented by additional training at Cenjor.